I work in the City Centre Lettings team in property management. This involves dealing with tenants’ maintenance issues, ensuring our landlords’ properties remain compliant and liaising with utility companies, alongside all the other administrative tasks involved in a busy lettings office.
I have previously worked for a small block management company and have extensive experience in customer service based roles. I take great pride in my ability to listen to both tenants and landlords and try to provide solutions to their problems. My aim is to ensure both tenants and landlords have a positive experience when dealing with FHP and resolve any issues they have throughout their tenancy.