Testimonials

Sales Team

 

David Hargreaves

“We move into our new house in the Park on Friday, and I just wanted to send you a note about your fantastic team at FHP Living West Bridgford. Ian, Jules and Rosie have worked extremely hard for us to sell our house and support us through the process in the difficult post-Brexit market. All three have played an excellent role throughout and I am sure that we have received special attention, which I’d like to thank both you and them for. They have all been amazing, each pulling up trees in different ways throughout the journey, but what really stood out was Jules’ negotiation and cajoling at the final hurdle, when my neighbour announced that he was building an extension and our  sensitive buyer started to get cold feet. I asked Jules to step in – and you just knew that she would pull out the stops to convince the buyer that he was getting the best deal. You certainly have a team to be proud of – the best kind that delivers what they say they will. We both know that’s quite rare.” Mr P – The Park

“We have had excellent service from the FHP team and their West Bridgford office. Our property was well marketed and we were able to sell it smoothly.”
Mr G – West Bridgford

“Thank you for the professional and efficient way in which you have dealt with my sale… a welcome change to experiences I have had in the past.”
Mr M 
- West Bridgford

“Your photography of our house really sold it. No other agents offered such a high standard.”
Mrs W – West Bridgford

Ian Marriott

“I have known and worked with Ian Marriott over the past 5 years and in my opinion he is the best estate agent I have ever worked with!”
Mr O – West Bridgford

“Ian’s professionalism and total approach to the way he engages his clients is unique and I look forward to working with him for years to come.”
Mr O’K – West Bridgford

“Jules and Ian, Thanks ever so much for your help and hard work with our sale and also your assistance in securing our onward property for us! It is very much appreciated and we are looking forward to many happy years in our new home.”
Mr and Mrs Henson – West Bridgford

Steve Parker

“We cannot rate Steve’s professionalism highly enough and this is in stark contrast with the dealings we have had with other vendor’s agents.”
Mr and Mrs W – Bulcote

“We would have no reservations recommending you and your service to friends.”
Mr and Mrs H – Nottinghamshire

Jason Cook

“We have really appreciated the efforts of Jason Cook and we feel we have gained from his expert knowledge of The Park.”
Mr and Mrs R – The Park

“Jason was a pleasure to deal with; honest and direct, pragmatic and energetic, with an ability to make me feel as if I was the only client he had.”
Mr and Mrs T – The Park

“Although it was a modest sale amount, I nevertheless felt it was important to him. Jason went that extra mile with good humour and speed.”
Mr J – The Park

“We moved into a lovely house and are really delighted to have been able to do so with whole thing going so smoothly. We have other property in the park and when the time comes to sell or buy again wouldn’t now use anyone other than Jason/FHP.”
Mr O – The Park

“The service by FHP and your team have been excellent from start to finish and was always timely, appropriate and proactive which were much appreciated by me and my wife.”

Mr D – The Park

“Many thanks for your efforts and help to facilitate our house purchase. Both of us have been truly impressed with your professionalism. It has been great experience dealing with your team. We would certainly recommend your team for friends in the future. We wish you all the best for the future.”

Mr & Mrs A – The Park

“Recently I have been looking to purchase an investment property in the area of Nottingham city centre And have spent many days viewing property with many estate agents, and I have now agreed to purchase through FHP, who stood out as a honest company who not only cared about the property they were selling but cared about the people who were purchasing . All the members of staff I had dealing with from the reception to the people who viewed with me came across as very professional and genuine, something which is rare dare I say these days. I have been so impressed with FHP that I am now going to talk to them about a fully managed letting service when I complete on my purchase. I would like to say a big thank you to all concerned.”

Mr and Mrs G – The Park

Jules Hunt

“Thank you so very much for all your help on our new move – much appreciated. Thanks for going that ‘extra’ mile for us, else we may not have got the house we wanted. Enclosed a little something for you.” Sarah, Matt & Zara McGregor – West Bridgford

“Jules, we are both so grateful for all your kindness and understanding. You have shown myself and my husband through the lengthy process of our purchase. You have been amazing!”
Mr West and Ms French – West Bridgford

“Jules was really helpful, kind, patient, as well as professional all the way from viewing, offering, and completion of purchase.”
Mr Y – Cotgrave

“Jules, we can’t thank you and FHP enough for all the hard work that was put in on our behalf in selling our house.”
Mr & Mrs H – West Bridgford

“FHP Living dealt with both our sale and purchase, and from start to finish the service we received was excellent. The whole process was so efficient and stress free we would definitely recommend FHP to our family and friends. We dealt mostly with Jules and there was nothing that was too much for her. She was so helpful and personable, and she even went out of her way to help answer our queries after we had moved in. Thank you to the Jules/Ian and the whole team at FHP for helping us purchase our forever home!” Mr & Mrs Rhodes  – West Bridgford

“Not sure I should be reviewing FHP as we didn’t sell with them but I would in future. The bungalow I purchased was on the market with FHP, I would like to thank Jules and Laura for all their help, I think Jules must have got fed up of my voice, so friendly but professional.”
Mrs Sheerin – West Bridgford

“Jules and Ian, Thanks ever so much for your help and hard work with our sale and also your assistance in securing our onward property for us! It is very much appreciated and we are looking forward to many happy years in our new home.”
Mr and Mrs Henson – West Bridgford

“Jules and Ian.. Thanks once again for providing such a high standard of professional service in the sale of my parent’s house in Gotham, from the initial inspection and advice through to exchange and completion. The final few weeks were a bit stressful due to the delays from our buyer’s buyer but you guided me along the way with regular updates which was greatly appreciated.”
Mr Bradley – Kinoulton

“Jules went over and above to ensure we made our completion date! Even kept me informed while she was on annual leave! Thank you so much – would highly recommend.”
Miss Morgan – West Bridgford

“We had the recent pleasure of using your West Bridgford branch as our selling agent and have to say it was the best decision we could have made. We had a very difficult chain which caused significant stress and at times we could have happily cancelled the sale, had it not been for the outstanding service and work that Jules and Ian gave us in the process. They were on top of the both ends of the chain and their agents but also helped by being pro-active and regular with their communication. They are of course nice people to boot, but I would say they are the X factor in West Bridgford estate agents. Anyone unsure of which agency to consider should opt for FHP West Bridgford. Thank you Jules and Ian.”
Mr and Mrs Cranwell – West Bridgford

 

Joe Hargreaves

“I would like to thank you for making the sale of my flat such an easy and stress free experience for me. You sold it very quickly and achieved a higher selling price than I expected. I will be very happy to recommend you and fhpliving to anybody thinking of selling a property in Nottingham.”

Mr S – The City

“To get an asking price offer in such difficult times seemed like a miracle to us! Please pass our thanks and gratitude onto the whole team.”
Mr & Mrs C – The City

“I was so impressed by the speed you put our boards up and got us on Rightmove.”
Mr & Mrs H – Mapperley Park

“Thanks again for all your help, although I have to say I’m glad it’s all over!!  We would definitely use FHP Living again and would like to thank Joe and Oliver for their professionalism and advice relating to the sale of our flat in Nottingham. They put together a very good sales pack and marketed the flat efficiently. Well done!” – Mr & Mrs Gresty

“Would like to comment on the excellent service received by FHP Living. I was constantly kept up to date. Received messages with name and time of a viewing, then promptly given feedback. Joe and Oliver were always on hand for any queries and help. Thank you for a pain free sale. The best Estate Agents I have used. – Liz Roberts”

Lee Matthews

“I cannot praise Lee highly enough, everything he said he would do he did. He is professional, knowledgeable, true to his word and a pleasure to do business with. If I had to do it all again, I would, without doubt, go with FHP Living as they made it as stress free as possible.”

Mrs J – Mapperley Park

Jane Dixon

I found FHP Living, and in particular Jane Dixon, very responsive and helpful as a first time property buyer. It was easy to arrange a viewing and during the viewing Jane made every attempt to answer all my questions. I was very pleased with the service and found Jane a useful point of contact during the home buying process. I have and will continue to recommend FHP Living as an estate agent based on my positive experience.

Mr D – The Park

I would just like to say that Jane Dixon of FHP is a super star. She made my first time buyers experience almost enjoyable! Any questions i had (which were a lot) she answered straight away. She was always on hand to help and get any issues  we had sorted. If it wasn’t for her I don’t think we would have our flat right now! Thank you so so much Jane you were amazing, although we had a few issues with viewings never being on time and having to wait at least 30 minutes every time we went to view jane went above and beyond for us and i would recommend her service to anyone. Thanks Jane.

Mrs F – The Park

We had an absolutely brilliant experience buying our property through FHP. The team (Jane in particular!) were friendly, knowledgeable and quick to respond with any queries. First rate service, and would recommend to anyone.

Mr B – The Park

I received some excellent service from Jane and Jason. They were both very knowledgeable and friendly and are the true experts in Nottingham’s Park area and its surroundings. They provided me with a lot of background info and friendly advice and assisted both the seller and myself as purchaser to agree a fair price on the property given the state of the market. I would certainly recommend them.

Mr V – The Park

Lettings and Management Team

 

Sheryl Grundy

“Sheryl, thanks for all your hard work in getting us all to completion with the minimum amount of pain!”
Ms D – Wollaton

“Sheryl was professional, very proactive and personal too – understanding the pressures and stresses involved and being there to answer silly questions and offer advice.”
Mr and Mrs S – The City

“Good morning Sheryl. Well done and many thanks.
You and Julie have been absolutely great as always and huge respect for your email timed at 20:49 last night. I hope FHP appreciate all the hard work and long hours you put in to giving your clients such a terrific service. I promise you that Vicky and I certainly do ! ”

Mr B – The Park

Carol O’Grady

“I wanted to bring to your notice the super job Carol O’Grady does. No matter what my query is, if I deal with Carol, I guarantee she will deal with it efficiently to a high standard and will inform me of the outcome promptly and calls me as promised. So often people are quick to complain but rarely compliment. Well I am complimenting her on top rate service and felt you should be aware of this.”
Mrs J – The City

“We’ve just rented out our property with the help of Carol O’Grady and wanted to take the opportunity to thank her and the team for the great service.”
Mr D – Nottingham

“The team at FHP Living handled everything from start to finish, which helped keep our stressful move manageable.”
Mr & Mrs P – Bramcote

“The general consensus on the way you and other FHP staff handled our application from start to finish was excellent; we got a quick property viewing, paperwork was dealt with without any issues, we found you professional, friendly, approachable and did not feel pressured during the application process.”
Miss J – The Park

“The service provided has been excellent. I received my keys on time to move in and everything on the check-list I was provided with was intact.”
Miss M – The City

“One bit of feedback… You are the best at handing over rents! Getting rents out of standard student agents is challenging so it’s lovely not to have to worry about it.”
Miss C – Lenton

“Many thanks for your assistance in this regard. Perhaps as we now go separate ways, this is a good time to say I found FHP exemplary in all their dealings with my student daughter. I did appreciate that, having experienced many agents who are just out to ignore any issues or problems with the accommodation they manage and fleece these kids for their deposit monies at the end of the tenancy. I never had that impression with your organisation and felt confident dealing with you.”
Mrs H – Lenton

Luke Pritchett

“I have been impressed with FHP Living’s market knowledge, the speed to let and the rents they have achieved for us.”
Mr J – The City

“We have worked with FHP Living for a number of years, I wouldn’t hesitate to recommend either their ‘let only’ or ‘managed’ services to any other landlord.”
Ms T – The City

“Your photography of our house really sold it. No other agents offered such a high standard.”
Mrs W – West Bridgford

“FHP is a fantastic letting agency, and I appreciate the excellent customer service and attention to detail that I have experienced since being a tenant with you. Keep up the good work!!!”
 Mr J – The City

Rory Stone

“Rory was efficient, gave me loads of information that I hadn’t even thought about and has got our property let in less than a week with the money upfront!”
Ms B, Landlord – West Bridgford.

“I have had great experience being a tenant under FHP Living, and have had very friendly correspondence with them. The property manager I deal with is Rory and he is very helpful and extremely polite and a pleasure to deal with, I’d like to say a big thank you to the team for all the help they’ve given so far.”
Ms L, Tenant – Clifton

“Rory has been excellent in all areas and has exceeded expectations in finding a very suitable tenant. I feel he actively and appropriately marketed the property and was very proactive throughout the time it was on the market. His communication skills were excellent, as are his people skills. I believe he is a good representative for FHP Living and its image/reputation, and would have no hesitation in recommending him and FHP Living”
Mrs Alder-Smith, Landlord – West Bridgford.

“I am a new landlord who has recently signed with FHP Living, I met with a lot of agents before choosing FHP Living and I can say Rory was head and shoulders above the others I met. His professionalism, his enthusiasm and his ability to get the best deal are a credit to FHP Living”
Mr Maddison, Landlord – West Bridgford.

“Have dealt with Rory throughout our rental process and received regular updates with quick and informative response.”
Miss L, Tenant – West Bridgford.

“Friendly, professional, responsive. Very pleased with their letting management services.”
Ms Jenkins Tsang, Landlord – West Bridgford.

“In dealing with Rory at FHP Living I have found the service provided to be of the very highest quality. I am always presented with options and honest advice when it comes to any issues that arise. The management fee is more than justified by the peace of mind that I have knowing that the property is managed by such a professional team. Thank you!”
Mr Laurence, Landlord – West Bridgford.

“I wanted to let you know, from a clients perspective, how excellent Rory is to deal with. Thoroughly professional & I would recommend him to anyone in a position of wanting to let out their property. A real asset to FHP.”
Mrs T, Landlord – West Bridgford.

“The overall experience was good, not cheap, but worth it. Rory is an amenable, professional, and helpful guy”
Mr S, Landlord – West Bridgford

“It was a pleasure dealing with FHP living (Rory and Laura), great service, they showed me around an amazing house, and the process of renting it was straightforward. I highly recommend this agency.”
Mr Santhakumar, Tenant – West Bridgford

“Ive recently used FHP to let a local property in West Bridgford and the company and my contact Rory Stone has been nothing but professional and offered a great service.Everything has been managed efficiently and communication between myself and the agent has been second to none.I would definitely recommend FHP”
Mr McLaughlin, Tenant – West Bridgford

“Excellent professional and well informed,proactive engagement from Rory Stone on our letting. Pleasure to work with him as an FHP representative.”
Mrs Greenslade, Landlord – West Bridgford

“I have had great experience being a tenant under FHP Living, and have had very friendly correspondence with them. I would say that the staff are all friendly and helpful the property manager I deal with is Rory and he is very helpful and extremely polite and a pleasure to deal with, I’d like to say a big thank you to the team for all the help they’ve given so far.”
Miss Lilley, Tenant – West Bridgford

 

Lizzie Fraser

“Lizzie you are a superstar! I seem to remember you helping me out with a similar-but-different  query a few months ago, and you were so helpful on that  occasion, as well. I’m really impressed with your  professional level of customer service.”

Ms A Friend – The City

Brad Musgrove

“He’s always kept us up to date, chased things regularly and made sure that people are following through with the things that needed sorting. I never really give any feedback on things normally but felt that the service he gives needs some credit.”
Mr J Walker – The City

“Brad was able to coordinate the needs of the tenants and myself by coordinating with contractors, building management and insurance company to ensure that the repairs and all associated work passed smoothly and at all stages through the process I felt well informed and confident that he had me and the tenants as his priority.”
Mr M Small – Scotland

“We have used FHP Living’s letting service for a number of years and as absentee landlords it has been essential to have a reliable and trustworthy management service. Brad Musgrove has been extremely supportive and I would like to commend his professional, friendly and open style. He has provided a prompt and pro-active interface that has ensured that issues are picked up, managed and resolved efficiently.”
Mrs M Heaton – Edwalton

Jonty Green

“Jonty and the team at FHP Student Living really helped me out during the final few weeks of my degree. I was renting a flat with another agent which got broken into and had a significant mould problem, which never got sorted. I felt really unsafe heading into my exams and did not want to be worrying about my house.

I’d called loads of other agents who all rejected my request for a short term lease but Jonty and his team managed to locate a studio for me to rent for 3 weeks whilst I was sitting my exams.  They contacted the landlord and explained my scenario and thankfully agreed to the terms and allowed me to move in within the week.

During an extremely difficult time, FHP Student Living helped me out allowing me to concentrate on my exams. I graduated with a 2:1 in law and I cant thank FHP Student Living enough! These are really good letting agents who care about students.”

Miss S – Graduate of Nottingham Trent university.

“I was so impressed by the speed you put our boards up and got us on Rightmove.”
Mr & Mrs H – Mapperley Park

“Best estate agents in Nottingham, thank you!”
Mr G – West Bridgford

“Jonty worked hard to put a successful structure in place for our portfolio of 10 student properties in Lenton. The portfolio is fully let for the next academic year for the 3rd year in a row with significant rent increases for 2015/16. Jonty kept me regularly updated and there was little stress in the process.”
Mr N – Lenton